Yes! But all exchanges are subject to ticket availability and an exchange fee. Before attempting to process an exchange, please read our Ticket Exchange Terms & Conditions.

Ticket Exchange Terms & Conditions

  • As per our Terms of Service, all ticket sales are non-refundable and your ticket is only good for the date/time indicated on your purchase.

  • If your original event date/time has passed, you will not be able to process an exchange via your MyTicket account.

  • All exchanges are subject to ticket availability. There is a $10 per order exchange fee each time you process an exchange.

  • Tickets can only be exchanged to a day & time equaling the same or lesser value as your original purchase.

  • Some days and time slots sell quicker than others. If a time slot is sold out it will not appear as available on the events calendar.

  • All exchange requests must be made at least 24 hours before the day your event takes place to guarantee a successful exchange.

  • If you don't receive confirmation that your exchange request was approved, please show up on the date and time as shown on your original ticket.

Upgrade Requests

  • If you purchased your original tickets using a discount code (military, senior, etc.), or would like to move your tickets to a more expensive day/weekend, you will need to contact our support team here to complete an exchange.

Self Service Exchange

  • If you are looking to exchange your tickets to another day that is the same price level (weekday to weekday or weekend to weekend) you can do this yourself by logging into your MyTickets account.

  • If you originally reserved your tickets using priority booking vouchers, or complimentary ticket codes, you can also exchange your tickets yourself by logging into your MyTickets account.

  • For additional help, a step-by-step guide on how to process an exchange via MyTickets can be found here.

Did this answer your question?