For the most secure and enjoyable experience, tickets should be purchased ahead of time on our website. However, a limited number of standby tickets may be available on site for a higher price than online on a first-come, first-served basis, but only if the venue’s capacity allows. Ice Castles has a set capacity for each of our locations to ensure the safety of our guests and staff, so standby tickets will only be available if the number of guests in the castle falls below our maximum capacity.
If a time slot you would like to purchase tickets for says "Sold Out", it really does mean we're sold out for that time slot. In order to maintain our capacity, standby tickets will likely not be available. In the event that our time slots are sold out for extended periods, guests hoping to purchase standby tickets will likely have to wait an extremely long time to do so, while running the risk of being turned away at any point.
Ice Castles often sells out weeks in advance, particularly weekend and holiday time slots. For this reason, we recommend reserving your tickets as soon as they go on sale. For the most current information regarding ticket availability and more, select your preferred location at the bottom of the page.