To ensure a safe and enjoyable experience for all of our guests, the activities listed below are prohibited. Please note that these rules are subject to change at any time without notice.

  • Leaving children unsupervised. Children under the age of 18 must be accompanied by a responsible guest 18 years or older who has signed a liability waiver.

  • Smoking marijuana or consuming illegal substances at any time. For the comfort of all guests, Ice Castles’ grounds are smoke-free. The smoking of tobacco, e-cigarettes, or other products that produce a vapor or smoke are not allowed within 20 ft of Ice Castles.

  • The sale or display of goods or services unless prior approval has been secured.

  • The distribution of printed or recorded material unless prior approval has been secured.

  • Photography, videography, or filming or any kind for unapproved commercial purposes.

  • Engaging with other guests or impeding access to areas of the experience while portraying any character in costume.

  • Unauthorized access or entry into areas designed for Ice Castles crew members only.

  • Unauthorized solicitations of any kind, whether commercial, religious, education or otherwise, or conducting unauthorized commercial activities, including solicitations of money or other contributions or donations.

A list of prohibited items can be found here.

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