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Tips for the Best Experience
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24 articles in this collection
Written by
Ice Castles Customer Support
Our Recommendations
When Is the Best Time of Day to Visit?
Should I visit during the day? Should I visit at night?
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Written by
Ice Castles Customer Support
Updated over a week ago
What Is the Best Kind of Footwear and Clothing to Wear?
What footwear and clothing should I wear? How should I dress for Ice Castles?
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Written by
Ice Castles Customer Support
Updated over a week ago
Where Is the Best Place to Stay?
What lodging, hotel, AirBnB or VRBO do you recommend? Should I book lodging without tickets secured? Are lodging discounts available?
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Written by
Ice Castles Customer Support
Updated over a week ago
Venue Information
What Is the Walking Surface Like?
What is the castle floor made of? Is the walking surface slippery?
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Written by
Ice Castles Customer Support
Updated over a week ago
What Is the Lighting Like?
How quickly do the lights change? Do the lights flicker or flash? When do the lights come on?
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Written by
Ice Castles Customer Support
Updated over a week ago
Will Restrooms Be Available?
What if I need to use the bathroom? Will there be a restroom at Ice Castles?
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Written by
Ice Castles Customer Support
Updated over a week ago
Will Food and Beverage Be Available?
Will refreshments be available for purchase?
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Written by
Ice Castles Customer Support
Updated over a week ago
Can I Re-enter?
Is re-entry permitted? Can I leave and come back?
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Written by
Ice Castles Customer Support
Updated over a week ago
Available Activities
Will There Be Ice Slides?
How tall do you have to be to ride the slides? Does Ice Castles provide sliding mats? Is lap riding permitted?
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Written by
Ice Castles Customer Support
Updated over a week ago
Will There Be Sleigh Rides?
Where are sleigh rides available? How do I purchase sleigh ride tickets?
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Written by
Ice Castles Customer Support
Updated over a week ago
Will There Be Snow Tubing?
Is there a tubing hill? Is the snow tubing included in the price? How tall do you have to be to go tubing?
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Written by
Ice Castles Customer Support
Updated over a week ago
What Activities are Prohibited?
What activities are not permitted at Ice Castles?
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Written by
Ice Castles Customer Support
Updated over a week ago
Outside Items
Are Outside Food or Drinks Permitted?
Can I bring my own food or drinks inside Ice Castles?
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Written by
Ice Castles Customer Support
Updated over a week ago
Are Strollers Permitted?
Are strollers, prams, carriages, or wagons permitted? Can I bring a sled to pull my child in?
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Written by
Ice Castles Customer Support
Updated over a week ago
Are Sleds Permitted?
Can I bring a sled? Are sleds allowed in Ice Castles?
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Written by
Ice Castles Customer Support
Updated over a week ago
Are Costumes/Cosplay Permitted?
What are the costume and cosplay policies?
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Written by
Ice Castles Customer Support
Updated over a week ago
Are Pets Permitted?
Can I bring a service animal? Can I bring my emotional support animal? Do you allow dogs?
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Written by
Ice Castles Customer Support
Updated over a week ago
What Items are Prohibited?
What items are not permitted at Ice Castles?
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Written by
Ice Castles Customer Support
Updated over a week ago
Special Requests
Can I Propose at Ice Castles?
Are marriage proposals allowed? Can I get engaged at Ice Castles?
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Written by
Ice Castles Customer Support
Updated over a week ago
Can I Get Married at Ice Castles?
Can we have our wedding at Ice Castles? Can we elope there?
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Written by
Ice Castles Customer Support
Updated over a week ago
Can I Do a Photo Shoot?
What is the photography policy? Can I do a portrait, family/child or wedding/engagement photoshoot? What photography equipment is permitted?
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Written by
Ice Castles Customer Support
Updated over a week ago
Can I Fly My Drone?
What is the UAV (Unmanned Aerial Vehicle) policy?
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Written by
Ice Castles Customer Support
Updated over a week ago
Safety Policies
What COVID Precautions are Ice Castles Taking?
What steps is Ice Castles taking to prevent the spread of Covid-19? Will proof of vaccination be required?
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Written by
Ice Castles Customer Support
Updated over a week ago
Is Ice Castles Wheelchair/Handicap Accessible?
Is Ice Castles Wheelchair/Handicap Accessible?
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Written by
Ice Castles Customer Support
Updated over a week ago