Ticket Related Questions

Policies and Procedures for Buying Tickets

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11 articles in this collection
Written by Morgan B

Where Can I Purchase Tickets?

Do I have to buy tickets in advance? Can I buy tickets at Ice Castles? Does "Sold Out" really mean there are no tickets available?
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Written by Morgan B
Updated this week

Can I Buy a Gift Card?

Do you sell gift cards? Do you sell gift certificates? Can I buy tickets as a present?
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Written by Morgan B
Updated over a week ago

How Do I Redeem My Third-Party Voucher?

How do I reserve tickets with my Groupon or voucher from a radio station?
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Written by Morgan B
Updated this week

Do You Offer Group Discounts?

Do you have a non-profit discount? How many tickets do I need to purchase for a group discount?
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Written by Morgan B
Updated over a week ago

Is There an Age Limit to Visit?

Does my baby or child need a ticket?
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Written by Morgan B
Updated this week

How Do I Exchange My Tickets?

Can I change to a different date or time? Can I switch from a weekday to a weekend? Why is there an exchange fee?
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Written by Morgan B
Updated over a week ago

How Do I Get a Refund?

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Written by Morgan B
Updated over a week ago

What is Timed Ticketing?

Can I only be inside for 30 minutes? Can I purchase tickets for a different time slot and enter at the same time as my group?
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Written by Morgan B
Updated this week

How Can I Get Discounts for Ice Castles?

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Written by Morgan B
Updated over a week ago

My Question Wasn't Answered. Who Can I Contact for Help?

How can I contact Ice Castles?
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Written by Morgan B
Updated over a week ago

Why Didn't I Receive a Confirmation Email?

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Written by Morgan B
Updated over a week ago